Head, POS Recovery

Moniepoint — Lagos, Lagos

The Head of POS Recovery leads end-to-end recovery of non-performing payment terminals across Nigeria, managing the lifecycle from flagging through retrieval, settlement, and post-write-off recovery. They oversee a distributed field team across regions, design recovery procedures and escalation frameworks, and ensure the program operates profitably by tracking recovery rates, managing bounty and logistics costs, and maintaining financial discipline.